Last updated: 2 October 2026

At Mr. Scents (mr-scents.com) we respect your privacy and are committed to protecting your personal data in line with the Personal Data Protection Law and the E-Commerce Law of the Kingdom of Saudi Arabia. This policy explains what data we collect, why we collect it, how we use and protect it, and your rights over it.

1. Data we collect

• Data you provide: your name, mobile number, email address, delivery or national address, and any information you enter when ordering or contacting us.
• Order data: products purchased, amounts, the payment method you chose, and your order history.
• Technical data: IP address, device and browser type, the pages you visit, and cookies.

We do not store your bank card details on our website; payments are processed entirely by licensed payment gateways.

2. Why we use your data

• To process, deliver and communicate with you about your order.
• To issue invoices and meet legal and tax requirements.
• To provide customer service and handle returns and warranty requests.
• To improve the website and measure the performance of our advertising.
• To send offers and marketing messages — only if you have agreed, and you can unsubscribe at any time.

3. Who we share your data with

We never sell your data. We share only what is necessary with:

• Payment gateways and instalment providers (such as Tabby, Tamara and card payment gateways) to complete your payment.
• Shipping and delivery companies to deliver your order.
• Analytics and advertising tools (such as Google, Meta, TikTok and Snapchat) to measure visits and ad performance, through cookies and tracking tools.
• Competent government authorities where there is a legal obligation.

4. Cookies

We use cookies to keep your shopping cart, run the website, and for analytics and advertising. You can delete or disable them in your browser settings, although disabling them may affect some website features.

5. How long we keep data

We keep your data for as long as needed for the purposes above, or for the period required by law (such as keeping invoices and accounting records), after which we delete it or make it no longer linked to your identity.

6. Your rights

Under the Personal Data Protection Law, you have the right to:

• Know how your data is collected and used.
• Access your data and obtain a copy of it.
• Request that your data be corrected or updated.
• Request that your data be destroyed once it is no longer needed, unless we are legally required to keep it.
• Withdraw your consent to marketing messages at any time.

To exercise any of these rights, contact us using the details at the end of this page and we will respond within a reasonable time.

7. Data protection

We apply appropriate technical and organisational measures to protect your data from unauthorised access or use, including encrypted connections to the website (HTTPS) and restricted access permissions.

8. Changes to this policy

We may update this policy from time to time and will publish the updated version on this page with the date of the latest update.

9. Contact us

• Email: info@mr-scents.com
• Mobile & WhatsApp: +966 50 992 5661
• Address: King Abdullah Road, Al Rahmaniyah, Riyadh, Saudi Arabia

This English version is provided for convenience; in case of any difference, the Arabic version prevails.